Get help with a check, recovery, billing question or privacy request.
For questions about a result, interrupted check or recovery, email Merchant Debugger support. Include only the information needed to investigate your request. Never send card details or your full recovery code by email unless support specifically asks for the minimum necessary information.
Email supportPayments are processed by Paddle, our Merchant of Record. For an order receipt, billing document, payment issue or refund request, you can use Paddle Buyer Support. You may also email us if the issue concerns delivery of the Merchant Debugger check.
Open Paddle Buyer SupportFor access, correction, deletion or another data-protection request concerning Merchant Debugger, email the same support address with “Privacy request” in the subject line.